/* v4 keeps the palette while making text, touch targets and priority clearer. */
:root{--text:#293345;--muted:#59677b;--subtle:#606e81;--blue:#2d6be0;--blue-hover:#225bc6;--border:#e1e6ef;--v4-secondary:#56657a;--v4-viewport-height:100dvh;--v4-viewport-top:0px;--v4-nav-height:72px}
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strong{display:block;overflow-wrap:anywhere}.v4-context-chip small{font-size:12px;color:#5e6f85;margin-bottom:3px}.v4-context-chip strong{font-size:13px;font-weight:550;color:#3f536f;line-height:1.5}.v4-ticket-context{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:20px}.v4-ticket-context .field{margin:0}.v4-ticket-context:has(>.v4-context-chip:only-child){grid-template-columns:1fr}.v4-ticket-scroll{min-height:0}.v4-ticket-form .v4-field{margin-bottom:17px}.v4-field label{display:block;margin-bottom:8px}.v4-field label span{color:#a53640}.v4-field textarea{min-height:110px;max-height:280px;resize:vertical}.v4-field .field-error:empty{display:none}.v4-field .field-error{display:block;font-size:13px;color:#b42d3a;margin-top:7px}.has-error select,.has-error input,.has-error textarea,[aria-invalid=true]{border-color:#b73643!important;box-shadow:0 0 0 2px #b7364310}.field-error{font-size:13px;color:#b42d3a}.v4-attachments{border:1px solid 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22px}.success-card svg{width:24px;height:24px}.success-card .form-actions{justify-content:center}.success-card h1{font-size:26px}.modal-properties .ticket-properties{display:block}.modal .v4-context-column{display:block}.v4-property-column .panel-body{padding:16px}.v4-property-column .field>label{font-size:12px}.v4-property-column .field select{font-size:13px}.v4-context-column .panel{margin-bottom:16px}.v4-context-column .meta-pair{gap:12px;font-size:12px}.v4-context-column .meta-pair strong{font-size:12px;color:#3c5477;overflow-wrap:anywhere}.v4-context-column .subtle-note{font-size:12px}.scope-access-note{color:#516783}.ticket-meta .badge,.ticket-id{white-space:normal}
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@media(max-width:1100px){.v4-workspace,.v4-workspace.v4-external-workspace{grid-template-columns:minmax(0,1fr)}.v4-workspace .v4-context-column{display:none}.v4-ticket-header h1{font-size:25px}.ops-filter-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.v4-conversation-column .conversation-panel{padding:18px}.v4-quick-actions .btn{font-size:13px}}
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.new{font-size:13px;min-height:46px}.footer{font-size:12px}.footer>span:last-child{text-align:left}.v4-user-hero{padding:22px}.v4-user-hero h2{font-size:25px}.v4-user-hero p{font-size:14px}.v4-user-hero .eyebrow{font-size:12px}.v4-user-hero .btn{width:100%;justify-content:center;margin-top:8px}.v4-simple-metrics{grid-template-columns:1fr 1fr;gap:10px}.v4-simple-metrics .metric:first-child{grid-column:1/-1;display:flex;flex-direction:row;align-items:center;justify-content:space-between}.v4-simple-metrics .metric-value{font-size:27px}.metric-label{font-size:13px;line-height:1.5}.metric-foot{font-size:12px}.metric{padding:15px}.panel-head h2{font-size:15px}.panel-head{padding:16px}.panel-body{font-size:14px}.ticket-row{padding:15px 12px}.ticket-row h3{font-size:14px}.ticket-row .ticket-meta,.ticket-row .ticket-id{font-size:12px}.ticket-row .ticket-meta .badge{font-size:12px}.ops-filter-bar{padding:12px}.ops-live-search input{font-size:14px}.ops-filter-grid .field label{font-size:12px}.ops-filter-grid select,.ops-filter-grid input{font-size:14px;min-height:44px}.ops-filter-foot{font-size:12px}.ops-search-row .btn{font-size:12px;min-height:44px}.ops-breakdown-row{font-size:13px;grid-template-columns:minmax(85px,1fr) minmax(30px,.5fr) 22px 36px;gap:6px}.ops-breakdown-row small{font-size:12px}.ops-context-actions .btn{min-height:44px;font-size:12px}.ops-record-card .organization-counts{gap:18px}.table-wrap td{font-size:13px;gap:10px}.table-wrap td:before{font-size:12px}.v4-ticket-context{gap:8px;margin-bottom:17px;grid-template-columns:1fr}.v4-ticket-context:has(>.v4-context-chip+input){grid-template-columns:1fr}.v4-context-chip{padding:8px 10px}.v4-context-chip small{display:inline;font-size:12px;margin:0 5px 0 0}.v4-context-chip strong{display:inline;font-size:13px;line-height:1.5}.v4-context-chip svg{width:17px;height:17px}.v4-ticket-form .v4-field{margin-bottom:16px}.v4-field textarea{min-height:108px}.v4-field 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.form-actions{flex-wrap:wrap}.success-card .btn{width:100%;justify-content:center}.scope-breadcrumb{font-size:12px;line-height:1.6}.hero-search input{font-size:16px}.public-nav .brand small{font-size:12px}.public-nav .links .btn{font-size:12px}.public-nav .links .language-select{font-size:12px}.public-hero p{font-size:14px}.board-card h4{font-size:13px}.board-card small{font-size:12px}.auth-card .subtle-note{font-size:13px}.state-toolbar span{font-size:12px}}
@media(max-width:374px){.demo-controls{flex-wrap:wrap}.demo-controls select{max-width:150px}.demo-user-select{max-width:85px!important}.demo-explorer{font-size:12px;padding:4px}.top-search{width:100px}.top-search input{font-size:12px}.top-actions .language-select{max-width:88px}.v4-conversation-toolbar{flex-wrap:wrap}.v4-conversation-toolbar>div{justify-content:space-between}.v4-conversation-toolbar>div:last-child{margin-left:auto}.v4-conversation-toolbar .compact-count{display:none}.ops-filter-grid{grid-template-columns:1fr}.mobile-nav .new{padding:10px 12px}.mobile-nav a,.mobile-nav button{font-size:11px}.v4-ticket-actions .subtle-note{font-size:12px}.page-head-actions{flex-wrap:wrap}.page-head{flex-wrap:wrap}.ops-list-meta{flex-wrap:wrap}.v4-simple-metrics .metric-label{font-size:12px}}
.phone-content .v4-workspace{display:block}.phone-content .v4-property-column,.phone-content .v4-context-column{display:none!important}.phone-content .v4-details-button{display:inline-flex}.phone-content .v4-ticket-context{grid-template-columns:1fr}.phone-content .v4-conversation-toolbar{position:static;flex-wrap:wrap}.phone-content .v4-ticket-actions{position:static}.phone-content .v4-ticket-header h1{font-size:20px}.phone-content .v4-simple-metrics{grid-template-columns:1fr 1fr}.phone-content .v4-ticket-header .page-head-actions{display:none}
@media print{.v4-conversation-toolbar,.v4-quick-actions,.v4-workflow-actions,.v4-demo-context{display:none!important}.v4-workspace{display:block}.v4-property-column{display:none}.v4-context-column{display:block!important}.footer{color:#333}.v4-ticket-actions{position:static}}

.field input,.field select,.field textarea{border-color:#8190a3}

.ticket-modal .v4-ticket-actions{position:static;bottom:auto}
@media(max-width:767px){:root{--v4-nav-height:calc(80px + env(safe-area-inset-bottom))}.mobile-nav{display:grid;grid-template-columns:1fr 1fr 1.4fr 1fr 1fr;gap:5px;min-height:var(--v4-nav-height);padding:8px 8px max(8px,env(safe-area-inset-bottom));align-items:center}.mobile-nav a,.mobile-nav button{min-width:0;max-width:100%;width:100%;text-align:center;font-size:12px;line-height:1.35;overflow-wrap:anywhere;min-height:58px}.mobile-nav .new{padding:8px;white-space:normal;font-size:13px;gap:4px}.composer-bottom{flex-wrap:wrap;gap:10px}.composer-bottom .btn.primary{margin-left:auto;max-width:100%}.table-wrap td>.flex{flex-wrap:wrap}.settings-row .checkbox-line{min-width:0;white-space:normal}.settings-row .checkbox-line input{flex-shrink:0;width:18px}}